FAQ & GLOSSARY
Claudio is the perfect automation tool for everyone. There's no feature too advanced for us to explain in a simple way.
Doubts about automation?
Found odd words in your journey?
WHAT IS CLAUDIO
RPAs are a recent form of business process automation technology based on software robots (bots) or on artificial intelligence (AI)/digital workers.
There are two kinds of RPAs:
- Traditional workflow automation tool, where developers design a list of actions to automate a task using programming interfaces (APIs) or dedicated scripting language;
- RPA systems develop the action list through a graphical user interface (GUI) that repeats any task straight in the same GUI.
Claudio belongs to a third, brand new and unique category that allows people to create automation only with graphical dashboards, using the most advanced features without their classic complexities.
Claudio is the first RPA to make you design your workflow with an easy and intuitive dashboard.
Creating even a very complex automation becomes a linear and logic designing activity using a drag & drop interface.
The list of included Apps & Softwares allows you to interconnect single process lines or the entire company, even if you are using “on premise” or third parties solutions.
Claudio is really simple. The simplest way to start is to go through the recipes we designed for your disposal and choose the one that suits your needs the most.
On the other hand you can also ask for a free demo and start moving steps in the environment.
If you have already gone through our recipes but you need a more tailored flow, we suggest you look for a recipe with the core apps you need and change the necessary steps, rather than starting from scratch.
Make use of our screencast videos if things start getting odd or get in touch with us here. There is nothing we can’t create for you.
PRICING AND PLANS
Yes, of course!
To make you start automating with confidence you can sign up to the platform and receive a 14 days free trial.
You will be able to create any flows you need, even very complex automations.
You can exploit the full list of included Apps & Softwares interconnecting single process lines or the entire company.
During the free trial period we can support you with free demo or automation assessments.
Yes, we have a Starting Plan intended to help startups and small companies with basic skills on Claudio.
It does have a few limitations on data usage, but you’ll have all the features with no restrictions. It’ll let you structure your business, while you wait to have the opportunity to scale up accessign more powerful tiers.
Yes, we have two advanced plans studied for structured companies.
For instance, Community Plan to learn and build skills on Power Apps, Power Automate, and Common Data Service. Learn more on our website.
You can buy additional data storage, file storage and flow runs. See the Power Apps Licensing overview page for more information.
Technical features & ISSUES
Operations are blocks that allow you to do specific and advanced actions inside your flows.
#math for the sum of numbers highlighted in the previous nodes;
#condition to add actions triggered only in case of specific circumstances;
#flows to prompt, in any part of the flow, a trigger that sets off an external flow. This tool allows you to generate graphically simple, but logically and structurally complex, automations.
In certain scenarios, you can fake two-way syncing by setting up two different flows that perform opposite actions. For instance, you could have one flow that creates a new spreadsheet row for every new contact generated and another that creates a new contact for every new spreadsheet row.
In order for Claudio to automate for you, it needs to have permission to access your data within your app account. This enables Claudio to carry out the flow of actions on your behalf, whether it is creating, searching for or updating an element within your app.
If you notice a delay in your flows triggering, it’s likely because the flow has a polling trigger, which looks for new information from your trigger app once every 1 to 15 minutes. The polling time for your flows varies based on your subscription plan.
Yes. To help ensure availability and quality standards, we set limits to the number of API requests users can make across Claudio’s tiers. Service limits are set against normal usage patterns in both 5-minute and per 24-hour intervals. Most customers will not reach them.
API capacity is tracked based on consumption at the individual user level and the daily limits cannot be pooled at any other level.
API limits are also applicable to application users, non-interactive users, and administrative users.
Logic operation that allows you to initiate two or more different actions according to a given criterion (ie. if an email comes from Antonio, then do “xxx”, if an email comes from Mario, then do “xyx”).
Summary section where you can find reports and facts about your flows: the number of created flows, usage statistics, errors, etc.
A flow is the sum of apps and operations used to create an automation.
In the dashboard of Claudio you can find a list of all the flows you have created, with detailed information about their status.
An advanced tool that give you the ability to add ramifications on your automation flow.
If positioned inside one of your flows, it allows you to start other previosly prepared and saved flows.
Advanced tool that allows you to repeat the same action indefinitely, since it is completely executed.
Premium applications, generally, are apps that need a registration and a business account or that come with a native limite of data exchange limit.
Advanced section intended for programmers that need more customizations and are able to build their own APIs and Apps.
Ready-to-use Claudio automation flows, divided into 3 main categories:
- User recipes: flows realised during your activity. They get saved and you can use them to recreate other flows (useful in case you need to automate several similar flows with only minor changes);
- User-shared recipes: flows generated by other users shared for the entire community’s disposal;
- Public Recipes: flows designed by our team of experts.
In this section you can find a summary of the accounts you connected, which you can use while configuring your flows.